Introduction
Hong Leong Bank, through its insurance arm Hong Leong Assurance (HLA), offers medical card plans that provide extensive healthcare coverage. One of the key benefits of having a Hong Leong medical card is access to a wide network of panel hospitals across Malaysia, ensuring policyholders receive quality medical care without financial strain.
This guide provides an overview of Hong Leong medical card panel hospitals, the benefits of using panel hospitals, and how to find the right medical facility for your needs.
What is a Hong Leong Medical Card?
A Hong Leong medical card is a health insurance plan that covers medical expenses such as hospitalization, surgery, outpatient treatments, and emergency care. Depending on the plan, it may also offer additional benefits such as wellness programs and health screenings.
Benefits of Using Panel Hospitals
Choosing a panel hospital under Hong Leong’s network comes with several advantages:
- Cashless Admission – No need to pay upfront; medical expenses are billed directly to the insurer.
- Wide Hospital Network – Access to top private hospitals and specialist centers across Malaysia.
- Faster Claims Processing – Simplified claim procedures for policyholders seeking treatment at panel hospitals.
- Quality Healthcare Services – Receive medical care from accredited hospitals and specialists.
- 24/7 Emergency Assistance – Immediate support for medical emergencies and hospitalization.
How to Find a Hong Leong Panel Hospital
Hong Leong provides multiple ways to check for panel hospitals:
- Official Website: The insurer regularly updates its list of panel hospitals. Click here to visit the insurer’s page on its list of panel hospitals.
- Customer Service Hotline: Call HLA’s customer support for the latest information.
- Mobile App or Online Portal: Some plans allow users to search for panel hospitals via a digital platform.
- Policy Documents: Your medical insurance policy may include a list of approved hospitals.
Top Hong Leong Panel Hospitals in Malaysia
Hong Leong’s panel hospitals are spread across Malaysia, including major cities such as Kuala Lumpur, Penang, Johor Bahru, Kota Kinabalu, and Kuching. Below are some notable panel hospitals:
Kuala Lumpur & Selangor
- Gleneagles Hospital Kuala Lumpur
- Prince Court Medical Centre
- Pantai Hospital Kuala Lumpur
- Sunway Medical Centre
- KPJ Damansara Specialist Hospital
- Columbia Asia Hospital Cheras
- Assunta Hospital
- Beacon Hospital
- Thomson Hospital Kota Damansara
- Ara Damansara Medical Centre
Penang
- Island Hospital
- Gleneagles Hospital Penang
- Pantai Hospital Penang
- Loh Guan Lye Specialists Centre
- Penang Adventist Hospital
- KPJ Penang Specialist Hospital
- Lam Wah Ee Hospital
Johor
- KPJ Johor Specialist Hospital
- Regency Specialist Hospital
- Gleneagles Medini Hospital
- Columbia Asia Hospital Johor Bahru
- Puteri Specialist Hospital
- KPJ Bandar Dato’ Onn Specialist Hospital
- Kempas Medical Centre
East Malaysia (Sabah & Sarawak)
- KPJ Sabah Specialist Hospital
- Gleneagles Hospital Kota Kinabalu
- Normah Medical Specialist Centre (Sarawak)
- Borneo Medical Centre Kuching
- Borneo Medical Centre Miri
- KPJ Kuching Specialist Hospital
- Jesselton Medical Centre
- Queen Elizabeth Hospital (Public Referral)
Other Notable Panel Hospitals
- Mahkota Medical Centre (Melaka)
- Pantai Hospital Ayer Keroh (Melaka)
- KPJ Seremban Specialist Hospital
- Columbia Asia Hospital Seremban
- Hospital Fatimah (Ipoh)
- KPJ Ipoh Specialist Hospital
- Taiping Medical Centre
- KPJ Klang Specialist Hospital
- Avisena Specialist Hospital (Shah Alam)
- Columbia Asia Hospital Tebrau
- Penang Specialist Maternity Hospital
- ReGen Rehab Hospital (Specialized Rehabilitation Centre)
How to Use Your Hong Leong Medical Card at Panel Hospitals
- Verify Coverage: Check if the hospital is within the Hong Leong panel network before admission.
- Present Your Card: Show your Hong Leong medical card at the hospital’s admission counter.
- Pre-Authorization Process: The hospital will verify your coverage and obtain approval from HLA.
- Receive Treatment: Once approved, you can proceed with your medical consultation or procedure.
- Billing & Claims: The insurer will handle payments directly with the hospital, subject to your policy limits.
What If Your Preferred Hospital is Not a Panel Hospital?
If your preferred hospital is not listed as a panel hospital, you can still receive treatment, but you may need to:
- Pay First, Claim Later: Submit medical receipts for reimbursement, subject to policy terms.
- Check Alternative Hospitals: Look for nearby panel hospitals to enjoy cashless benefits.
- Request Direct Billing Arrangement: Some hospitals may allow direct billing if pre-arranged with the insurer.
Conclusion
A Hong Leong medical card provides policyholders access to a comprehensive panel hospital network across Malaysia, ensuring quality healthcare with cashless admission benefits. Checking the latest panel hospital list, understanding your policy coverage, and following the claims process will help you maximize the benefits of your medical card. For the most updated hospital listings and eligibility criteria, visit Hong Leong Assurance’s official website or contact customer support.